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KCX Consultancy
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Folder: KCX Consultancy
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How Insight Is Created: Asking, Listening, Observing and Joining the Dots
Kelly Charles 05/05/2025 Kelly Charles 05/05/2025

How Insight Is Created: Asking, Listening, Observing and Joining the Dots

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Insight as Standard: Building a Culture of Evidence-Led Decision Making
Kelly Charles 05/05/2025 Kelly Charles 05/05/2025

Insight as Standard: Building a Culture of Evidence-Led Decision Making

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From Insight to Action: Turning What You Know Into What You Do
Kelly Charles 05/05/2025 Kelly Charles 05/05/2025

From Insight to Action: Turning What You Know Into What You Do

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Mystery Shopping Isn’t Just for Retail: Why Every Service Business Should Experience What Their Customers Do
Kelly Charles 03/04/2025 Kelly Charles 03/04/2025

Mystery Shopping Isn’t Just for Retail: Why Every Service Business Should Experience What Their Customers Do

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7 Steps to Designing Effective Customer Surveys
Kelly Charles 11/03/2025 Kelly Charles 11/03/2025

7 Steps to Designing Effective Customer Surveys

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What is “Insight”?
Kelly Charles 11/03/2019 Kelly Charles 11/03/2019

What is “Insight”?

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Top 5 Benefits of Having an Insights Partner for Your Business
Kelly Charles 11/03/2019 Kelly Charles 11/03/2019

Top 5 Benefits of Having an Insights Partner for Your Business

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